ceo86 Privacy Policy

This Privacy Policy ("Policy") applies to the ceo86 platform and all related services. When you use the ceo86 website, create an account, make deposits or withdrawals, or contact our customer support, you are considered to have agreed to the terms of this Policy.

ceo86 treats your privacy with the utmost importance. We do not sell or transfer your personal information to any unauthorized third party. If any changes are made to this Policy, you will be clearly notified on the website.

2.1 Information You Provide Directly

When you register an account on ceo86 or use our services, the following information may be collected:

• Full name, date of birth, and nationality
• Email address and mobile number
• Residential address and postal code
• National ID (NID) or passport details (where applicable)
• Payment method details (bKash, Nagad, Rocket, Upay account numbers)
• Any information provided when contacting customer support

2.2 Automatically Collected Information

When you access our platform, the following information may be collected automatically:

• IP address and device identifier information
• Browser type, version, and language preference
• Browsing history and session information on the platform
• Information obtained from cookies and similar tracking technologies
• Transaction date, time, and amount

3.1 For Operating Services

ceo86 uses your information primarily for the following purposes:

• To create, verify, and manage your account
• To process deposits, withdrawals, and other financial transactions
• To provide bonuses, rewards, and promotional offers
• To maintain platform security and prevent fraud
• To provide 24/7 customer support in Bengali

3.2 For Legal and Regulatory Obligations

We are required to retain certain information to ensure responsible gaming and to comply with international anti-money laundering (AML) standards. The use of such information is governed by the relevant legal framework and is carried out in the interest of your protection.

3.3 For Service Improvement

Anonymous and aggregated data may be used to analyze user experience and improve the technical standards of our platform. This data is not used to directly identify any individual.

4.1 Sharing Information with Third Parties

ceo86 does not sell your personal information. However, specific information may be shared with the following trusted parties in the interest of operating our services:

• Payment processing providers (bKash, Nagad, Rocket, Upay, and authorized banking partners)
• Identity verification and KYC service providers
• Technical infrastructure and security service providers
• Legal authorities, when required by court order or legal obligation

4.2 Limits on Disclosure

Outside the circumstances mentioned above, none of your personal information will be disclosed to any third party. Each of our service provider partners operates under strict confidentiality agreements.

5.1 Technical Security

ceo86 has adopted industry-standard technical measures to protect your information:

• SSL (Secure Socket Layer) encryption — for all data transfers
• At-rest encryption — for stored data
• Two-Factor Authentication support
• Regular security audits and penetration testing
• Firewall and DDoS protection systems

5.2 Organizational Security

Our staff are required to comply with strict privacy policies. Only authorized personnel are granted access to information strictly necessary for operating our services. In the event of any data breach, we will immediately notify affected users.

6.1 What Cookies Are and Why They Are Used

Cookies are small text files stored in your browser. ceo86 uses cookies for the following purposes:

• To keep your login session active and secure
• To remember your language and display preferences
• To analyze platform performance
• To detect fraud and ensure security

6.2 Cookie Controls

You can disable cookies by changing your browser settings. However, doing so may limit some functionality of the platform. You are given the option to consent to the use of cookies other than essential session cookies.

We retain your information for as long as your account is active and for as long as necessary to provide our services. After an account is closed, information may still be retained for the following reasons:

• To meet legal obligations and satisfy the requirements of regulatory bodies
• To maintain records of financial transactions (for up to five years)
• As evidence in dispute resolution or legal claims

After the stated period, information will be securely deleted or anonymized.

8.1 Access and Correction of Information

You may exercise the following rights at any time:

• The right to know what information ceo86 holds about you
• The right to request correction of inaccurate or outdated information
• The right to request deletion of information in certain circumstances
• The right to object to data processing
• Data portability — the right to receive your information in a structured format

8.2 How to Exercise Your Rights

To exercise any of the above rights, please contact us. We will take appropriate action within 30 business days of receiving your request. However, some information may not be possible to delete due to legal obligations.

ceo86 provides services only to those aged 21 or older. We do not knowingly collect any information from minors. Age is verified at the time of registration. If we become aware that a user is under 21, their account will be immediately closed and all collected information will be deleted.

ceo86 may update this Privacy Policy at any time. If any significant changes are made, we will prominently announce them on the website and send a notification to your registered email. If you continue to use the platform after the update, you will be considered to have accepted the revised policy.